Frequently Asked Questions

How can I register my product?
You need to register your product at
You will need your receipt and to be within the 1-year warranty period.
You can register as many devices as you have in a single account.
How do I pair my VerveBuds 300?
1. Ensure that both buds are inside the charging case and take out both buds. The buds will flash blue and red.
2. Select the "Vervebuds 300" from the smartphone bluetooth menu.
How do I ensure proper fit of my VerveBuds 300?
1. Insert the VerveBuds into your ear and rotate to fit comfortably.
2. To optimize the best fit and audio experience, it is recommended to try different earbud sizes.