Frequently Asked Questions

What does the temperature LED indication mean?
Two colors are used to provide LED indications:
• Green LED: 34.0°C (93.2°F) to 37.9°C (100.3°F) = Normal temperature
• Red LED: 38.0°C (100.4°F) to 42.9°C (109.3°F) = High temperature"
How can I measure the temperature with my device?
The thermometer has been carefully developed to make accurate, safe, fast and contact-free human body temperature measurements (at a distance of 0 to 5 cm (0 to 2 inches)) on the forehead and object temperature measurements.
What are the minimum system requirements?
Smartphones/Tablets: Android™ and iOS® only. For more information, please visit: