Frequently Asked Questions

How can I connect my camera to the Hubble app?
All Hubble products can be set up using an Android or iOS mobile device only: Android 4.4.2 or higher or iOS 8 or later. Blackberry, Windows and Kindle mobile devices are not supported.
Here are the links to download the app:
- Android:
- iOs:
We’ve put together a video to help explain the setup process of your camera in detail:
What are the supported browsers for accessing from my PC/Mac?
We recommend using Google Chrome 24 or above. However, the following browsers are also supported: Internet Explorer 9.0 or above (for PC), Safari 6.0 or above (for Mac) or Firefox 18.0 or above (both PC or Mac).
What is the meaning of "Local Camera" and "Remote Camera"?
When you are accessing your Camera from the same wireless network (Home) in which it is configured, it is a Local Camera. When you are accessing your Camera away from your home it is a Remote Camera. You may be using 3G, 4G or 4G LTE or a Wi-Fi connection outside of your home.