Frequently Asked Questions

What are the supported browsers for accessing from my PC/ Mac®?
On PC and Mac, we recommend to use Google Chrome. However the following browsers are also supported: PC: Internet Explorer 8 and above. Mac: Safari.
How many users can access the Camera at one time?
If you are accessing in local more, two users are supported, after two users all streaming will go through remote server. This allows for unlimited user access to a single Camera at one time.
What is the meaning of "Local Camera" and "Remote Camera"?
When you are accessing your camera from the same wireless network (Home) in which it is configured, it is a local camera. When you are accessing your Camera away from your home it is a remote camera. You may be using 3G, 4G or 4G LTE or a Wi-Fi connection outside of your home.